Today: Tuesday 2 March 2010
Key Points of what a Manager Does

It is a hard job being a manager but an even harder job being a good one. It is not only about the manager making exceptional decision making for the company’s benefit and a good manager should have strong leadership skills. Many managers fear managing a group of people and for others it is second nature. The ranking of a managers’ performance makes no difference as they all have the same job activities. A manager should acquire good decision making skills and with problems, conflicts and differences that take place when managing a team. They also have to act as a team member, listening to employees and being fair with all staff. Here are some good qualities of a good manager:

1. Analysing

This involves the examination and interpretation of a variety of data. Some managers evaluate a huge build up of records and reports that flow daily from various sections of the organisation.

2. Report Writing

At the end of each day the manager usually writes a report about the daily activities.

3. Staff

A manager needs to devise an ideal team who delivers the specific tasks on time. A good team should provide good results and make the management strong. A sensible manager will need full back up from his staff in performing the activities set. The trick for the manager is to hire wisely and fire cautiously.

4. Training

Employees are not there to do the managers jobs for them. Every manager is involved in the training process.

5. Good Communication and Interpersonal Skills

It is essential that employees are made aware of what is happening in the office and how it can affect them. The manager is there to keep the staff aware of everything important going on within the company. The manager in turn has to report back to the company. A manager should have good interpersonal skills and have the ability to direct, motivate improve morale ear respect, influence actions and work with staff. Productivity is the key to all characteristics to the job. This is not just limited to their staff but to also other employees, managers and clients as well.

6. Supervision

Reports are made about staff and how they are performing in their jobs, for managers it is their job to do appraisals for each individual.

7. Listen

This is probably the heart of an ideal management, to be able to listen and accept rectification if there are any. You should know how to be a team member first as well as being a team manager. You should understand each member of staffs personalities and views about jobs being allocated to them and be open to suggestions and adjustments if.

8. Patience

A good manager must have patience and an understanding with staff. They are handling people from all walks of life which can be very challenging.

9. Mentoring

A good manager is also a mentor to those who work around them. In order for the manager to succeed in their role they need to help develop the employees. The manager mentors others to be successful, this is a huge responsibility for the manager to take on.

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