Telephone interview

Not many companies interview over the phone. This can be a daunting experience because you cannot see the facial expressions of the other party. When talking on the phone try and be yourself , pretend the other person is in the room with you

Be enthusiastic

Because so much of the impact you are making comes through your voice, it is even more important that you are animated and enthusiastic. Try imagining that the other person is in the room and you are talking directly to them. Don't sit huddled up in a chair. Use gestures normally and try to relax. If you have enough advance warning, it's a good idea to send the interviewer a recent photo of yourself so that they can put a face to the voice.

Relax

Telephone interviews are used because they are cost effective and, obviously, they examine how good you are on the phone. The good thing about telephone interviews is that in some ways it is easier to hide nerves and relax. It is also quicker and more convenient for both you and the interviewer. That said, you won't be able to assess the culture of the organisation as well, and the interviewer can't really sell the organisation as well as in a face-to-face interview.

A quick check list

The purpose is often to check out whether you are a serious applicant, so prepare for the ‘why this career/company?', ‘what do you have to offer?' type questions. Here's a quick check list of things to remember before you phone: • Make sure you practice before you phone • Smile as you dial - some people even dress formally • Prepare a smooth opening • Avoid distractions • Don't drink/eat/smoke.

Be professional

When you're on the phone, remember to be professional and credible. It is a test of whether you can handle a customer or supplier on the phone without becoming hysterical or clamming up. And pauses are OK; use pauses to think - but say so, or the interviewer may think you have been cut off. At the end, do ask questions, but this is not the time for a discussion about salary, training and start dates. Remember, this is the preliminary round only.

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