DOUBLE HANDED SKILLS

AIMS:

There are occasions where it is necessary for two Carers to work together to support and assist a client/service user in their personal care. This is known as ‘Double Handed Working’ or ‘Doubling Up’. A number of skills and techniques are required to ensure the health and safety of both the client/service user and carers. Paramount to these skills are communication, interpersonal, time management, planning, leading, care and team/partnership working.

The ability to communicate effectively is an important life, work and personal skill. Effective communication is the key to gaining co-operation and understanding from others. The way staff communicate and interact with each other and the client as well as how they share and receive information, can contribute towards providing sensitive and caring support, effective teamwork and how the organisation/agency is viewed by others.

This course provides an ideal opportunity for participants to examine their ‘Double Handed’ working skills/practice/experience to ensure that the client receives the highest level of quality care services. The aim of the course is to highlight and reinforce the skills and techniques needed for effective partnership working in the care environment.

OBJECTIVES:

By the end of the course, participants would:

• Discussed the needs of the service user/client and the need for Carers to work together
• Examined and assessed how they as individuals communicate and interact with each other and with the client/service user in providing ‘Double Handed’ service
• Examined and discussed the key skills and techniques needed to ensure that the ‘Double Handed’ practice is undertaken appropriately and effectively
• Examined and discussed the range of partnership/team working skills and techniques
• Examined and discussed the ‘Dos’ and Don’ts’ of ‘Double Handed’ practice in Care
• Examined and discussed issues of leading and confidentiality in the communication and team working process
• Identified key areas for their personal development - improving their ‘Double Handed’ practice
• Examined and discussed effective techniques for building and maintaining effective care working relationships

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