COACHING SKILLS

BECOME A FIRST CLASS COACH

Bringing Out the Best in Others

Managers often confuse coaching with training, counselling or other developmental tools and therefore apply the wrong skill in the wrong situation. The danger is that development goals are not achieved and the employee becomes de-motivated.

During this day we aim to take the mystery out of coaching. Participants will learn when it is appropriate to coach, how to go about it and how to identify employees in need of coaching. This is a practical and highly participative day, taking delegates through the process of setting up a coaching relationship, through to reviewing and giving feedback on performance.

Outline of the Day

Identify the barriers to coaching
Set up a coaching relationship
Identify development needs
Plan appropriate action to address the need
Review progress
Give feedback

Benefits of Attending

Improved business results
Motivated staff
Increased self-esteem for managers
Improved succession planning

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Client Testimonial

"Excellent course – everything covered will benefit me in the future"

Shirley Ming, London Borough of Lewisham