Today: Tuesday 2 March 2010

EMOTIONAL INTELLIGENCE (1 day)

What is ‘emotional intelligence’?


‘It is the capacity for recognising our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.’ (Working with emotional intelligence, Daniel Goleman, 1998)

Emotional intelligence is the foundation for the emotional competences that are the key differentiators in personal achievement. As a concept, it explains the importance of emotion in the inter-actions between self-awareness, self-management, social awareness and relationship management. As a management tool, it means that if you can recognise, analyse and manage emotion – in yourself and in others – then you have the basis for the inter-personal skills that are the key to success in almost any kind of job in today’s complex, networked world.

Outline of the Day

  • Understanding yourself and others
  • Managing yourself – the emotional chart
  • Developing yourself
  • Being yourself
  • Motivating yourself
  • Making it happen!

Who should attend?

  • Anyone wanting to improve their personal effectiveness
  • Anyone looking for ways to improve other people’s effectiveness
  • Anyone wanting more control and balance in their lives

The emphasis throughout this very focused one-day seminar, is on giving you the skills, practical tools and techniques to put emotional intelligence to work on a consistent, systematic basis, both at work and at home. If you are open to them, the lessons you take away from the day will stand you in good stead for the rest of your life. This really could be the most valuable course you ever attend!

Benefits of the Day

  • Motivate yourself
  • Manage stress
  • Inspire others
  • Deal with difficult situations
  • Establish more successful relationships
  • Improve your focus on results
  • Maintain a more appropriate work-life balance
  • Develop a sense of ‘groundedness’

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Client Testimonial

"Excellent course – everything covered will benefit me in the future"

Shirley Ming, London Borough of Lewisham

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